Generally, Town Pharmacy do not allow returns or refunds on medications once they have been dispensed, meaning they are opened or partially used, due to safety concerns; however, in some cases, you may be able to return unopened, unused medication within 3 days of purchase with a valid receipt depending on the pharmacy’s specific policy and the reason for return (like wrong prescription) – always consult your pharmacist before attempting to return medication.
Key points about medicine return and refund policies:
No returns on opened or used medication:
Once a medicine is opened or partially used, it is typically not eligible for a refund or return.
Check with the pharmacist:
Always consult our pharmacist before attempting to return any medication to understand their specific policy and process.
Valid reasons for return:
Some pharmacies may accept returns for unopened medications in cases like wrong prescription, damaged packaging, or expired medication.
Proof of purchase required:
You will usually need to provide a valid receipt to return medication.
Special considerations for certain medications:
Some medications, like refrigerated items, inhalers, or certain topical creams, may have stricter return policies due to their nature.
What to do if you need to return medication:
Contact our pharmacy:Reach out to Our pharmacy to discuss the reason for the return and inquire about their return process.
Bring the medication in its original packaging: Return the medication in its original packaging with all labels intact.
Provide a valid receipt:Be prepared to show your pharmacy receipt as proof of purchase.
Need help?
Contact us at info@townpharmacy.pk for questions related to refunds and returns.
